LFW Podiatry / Chiropody & Wellness Clinic in Burley in Wharfedale, West Yorkshire began in 2011 by Lynda Forbes-Wake and has grown from a home visiting service to a purpose designed clinic in both Ilkley and Burley in Wharfedale. Lynda has, been joined by Associate Podiatrists; Helen Holmes and Sidra Khalid (Sid), all us having graduated between 2011 and 2018 from The University of Huddersfield with BSc (Hons) degrees in Podiatric Medicine. We are all registered with the Health Care Professions Council (HCPC) as well as being full members of the College of Podiatry, formerly known as the Society of Chiropodists and Podiatrists (MChS).
We hold a POM's licence (Prescription Only Medicines) and are licensed to administer local anaesthetics. Being members of the HCPC means we follow a strict code of conduct and update our skills via CPD (continuous professional development) on a regular basis. Other advantages are, if you are registered with insurers such as Sovereign Health and Simply Health, you can often claim back a percentage of your treatment. We are also registered with WPA and Pru-Vitality Health too.
When choosing a podiatrist, and you want to ensure we are registered with the HCPC, please visit www.hpc-uk.org/check and type in the practitioners surname and profession, Podiatrist.
Our belief is that our patients’ needs are of the utmost importance. We are committed to meeting the needs of each patient while assuring a warm and friendly approach with total client confidentiality. As a result of this ethic, a high percentage of our business is from repeat customers and word-of-mouth referrals.
Our team of Podiatrists are:-
Lynda Forbes-Wake, BSc (Hons)
Clinical Lead and Practice Manager
Helen Longley, BSc (Hons)
Sidra Khalid, BSc (Hons)
We are supported by a wonderful Admin and Reception Team:
Lesley Redmond, Reception / Patient Support Team
Other therapists we work alongside include:
LFW Podiatry are committed to protecting and respecting your privacy when we use your personal data.
Our updated policy provides more details on:
Data Collection and Retention
We collect certain data from you to meet mandatory requirements regarding medical notes. We have a legal obligation to keep medical records for a period of time after any treatment carried out. The length of time your data is kept can vary, depending upon your age and ability to consent, but there is a minimum period of seven years. After this period your details will be destroyed.
In addition, we collect data to assist in the administration of the business to ensure we provide our patients with an efficient service.
Reason for Consent
We are obligated by our governing body to ensure we received consent from patients before any assessment or treatment is carried out by a HCPC Registered Podiatrist.
Due to the equipment and instruments used during your treatment it is necessary for patients to be fully informed and have full understanding of any procedures carried out.
We request your consent should we recommend photographs be taken for the purpose of recording the progression of your treatment. Any photographs taken will not be used for advertising or marketing purposes.
On occasions, we may need to share information with your GP or other healthcare providers, in order for us to refer you for continuation to the treatment being carried out. This can only be done with your consent. No data is transferred to a third party without the patients consent.
We request your consent to ensure you are happy to be contacted by text / email with reminder information in relation to appointments/treatment.
In addition, your consent is required for payment of the treatment. You are signing to confirm that you are able to pay for your treatment in full at the time of the appointment and are happy for any missed/cancelled appointments to be charged in full if less than 24 hours’ notice is received. We fully understand that on occasions, illness and other urgent situations may arise where we will discuss a waiver of the cost of the missed appointment.
We request your consent to ensure you are happy to receive any promotional information or offers.
All data is stored securely. Paper records are filed and stored within a lockable cabinet. Electronic data is stored locally and on an external hard drive.
Our our online booking system data is securely stored in a backed up, encrypted cloud database. Shedul’s system uses SSL security and the databases are encrypted and the hardware has top of the range firewalls to ensure it is well secure and stable.
Access, Modification and Deletion of Data Records
Data records (paper/electronic) are kept up to date following each treatment.
Patient files are deleted after seven years if they no longer attend regular appointments. Patient records are deleted from the data processor and external hard drive and paper records are shredded.
The information, for each patients held is:
Lynda Forbes-Wake BSc (Hons)., MChs
HCPC Registred Podiatrist
LFW Podiatry take your privacy seriously and will take all reasonable steps to ensure the protection of your data is kept safe. Please note, that your right to be forgotten cannot override the legal requirement to keep medical notes for the mandatory period.